Gumala Foundation Chairperson Brendon Grylls speaks about the changes being undertaken as a result of the five-year review. View video here.
In 2018, Gumala commenced a 5-Year Review of The Foundation (facilitated by Alinio), to identify how Gumala could refine and improve its service delivery. As part of the review, we spoke extensively with members and heard their concerns and expectations.
The key message from members is they expect improved performance from Gumala. They believe Gumala could be doing more to look after their best interests.
As a result of the Review, Gumala Foundation is coming together as one unified organisation to deliver better services and results for its member communities.
Changes being made as a result of the review aim to achieve the following outcomes:
- A more member-centric approach, with members placed at the centre of service delivery, with improved engagement and communications, and more “on-the-ground” presence in the community;
- In keeping with the member-centric approach, simplifying the way the Foundation delivers benefits to members to improve individual and community well-being (social and economic);
- A more accountable and transparent way of doing business, with clear performance targets and reporting on these targets to the membership;
- Working with members and Traditional Owners to create a Culture Plan for the future, which encompasses economic, environmental, cultural and community/social outcomes.
Making these changes will ensure that Gumala delivers on its objectives of delivering economic, social and cultural benefits to its member communities.
We encourage you to engage further with the review’s findings by reading the following resource material.
Click to view the recommendations summary and action plan here.
Click for an overview of the review and recommendations, or view the infographic as a PDF from the link here.
Click to view and read the full report from Alinio here.